At Mangalam Machinery, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and protect your information when you visit our website or make a purchase. By using our website, you agree to the practices described below.

1. Information We Collect

We collect various types of information to enhance your experience with our services, including:

  • Personal Information: This includes your name, contact information (email, phone number, address), and payment details when you place an order or contact us through our website.
  • Non-Personal Information: This includes browser data, IP addresses, and cookies collected when you browse our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process your orders, manage payments, and deliver products.
  • Customer Support: To respond to your inquiries, provide technical support, and improve our services.
  • Marketing: To send you promotional materials, updates, and special offers (only if you opt-in).
  • Improving Services: To analyze website traffic, track user preferences, and enhance your online experience.

3. Data Sharing

Mangalam Machinery does not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us process orders, deliver products, or provide other essential services (e.g., shipping companies, payment processors).
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or safeguard the safety of others.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include:

  • Encryption: We use secure socket layer (SSL) encryption for payment transactions.
  • Data Storage: Personal information is stored on secure servers and accessible only to authorized personnel.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience by remembering your preferences and tracking website traffic. You can choose to disable cookies in your browser settings, but this may limit the functionality of our website.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information at any time.
  • Opt-Out: You can unsubscribe from marketing communications by following the unsubscribe link in our emails or by contacting us directly.
  • Deletion: You may request that we delete your personal data, subject to any legal requirements for retaining such information.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and you will be notified if significant changes are made.

9. Contact Information

If you have any questions or concerns about this privacy policy, please contact us:

  • Email: support@mangalammachinery.com
  • Phone: +91-95741-84140

By using our website or purchasing from Mangalam Machinery, you consent to the collection and use of your information as described in this privacy policy.